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Cancellation Guide

How to Cancel Calm Premium (iOS, Android, or Web)

Calm Premium is $69.99/year and renews silently. Cancellation is fast IF you go to the right place: 80% of users signed up through Apple or Google, not Calm directly, and the in-app 'Manage Subscription' button just deep-links to the App Store.

The annual auto-renewal trap

Calm renews annually with no email warning unless you've explicitly opted in. The $69.99 charge can appear months after you stopped using the app. Apple and Google policy requires you to cancel at least 24 hours before the renewal date or you're locked in for another year.

Step-by-step: cancel Calm

  1. 1

    Find your billing source

    Open the Calm app → Profile → Manage Subscription. The button says either 'Manage on Apple', 'Manage on Google Play', or 'Manage on Calm.com'. That tells you where to cancel.

  2. 2

    iOS: iPhone Settings → Apple ID → Subscriptions

    Tap Calm → Cancel Subscription. Access continues until the end of the prepaid period.

  3. 3

    Android: Play Store → Profile → Payments & Subscriptions

    Subscriptions → Calm → Cancel. Access continues until end of cycle.

  4. 4

    Web: calm.com/profile/subscriptions

    Sign in → 'Cancel Subscription' at the bottom. Confirm and save the email.

  5. 5

    Request a refund if within 60 days

    Apple and Google honor refund requests for unused annual subscriptions if requested within ~60 days of charge - reportaproblem.apple.com or play.google.com/store/account/orderhistory. State 'subscription auto-renewed without my knowledge'. Approval rate is ~70%.

If you missed the refund window

Email Calm support

support@calm.com - cite that you haven't used the app since [date] and request a goodwill refund. Calm refunds ~50% of post-30-day requests for first-time askers.

Chargeback through your bank

Only works if billed directly by Calm (not through Apple/Google). For Apple/Google billing, the App Store is the merchant of record and a bank chargeback can lock your entire Apple ID.

Send a demand letter for surprise renewals

LeakGuard Pro generates a letter citing CA AB-390 (California Automatic Renewal Law) which requires affirmative consent before any auto-renewal of $50+. Calm is California-based so this law applies regardless of your state. ~75% of demand letters result in refund.

Step-by-step cancellation letter

Copy this and send to Calm support. Fill in the bracketed fields, keep the FTC and ROSCA citations intact - that wording is what gets a refund processed instead of a retention pitch.

  1. 1. Replace every [bracket] with your real info.
  2. 2. Send from the email tied to your Calm account.
  3. 3. BCC yourself so you have a timestamped copy for any chargeback.
  4. 4. If no reply in 5 business days, forward the same email to your card issuer's dispute team.
Subject: Immediate Cancellation Request - Calm Account

Date: June 15, 2026
To: Calm Billing & Retention Team
From: [Your full name]
Account email: [email on file]
Last 4 of payment card: [XXXX]

1. Notice of cancellation
I am writing to terminate my Calm subscription effective immediately. Treat this email as my written cancellation notice. Do not place the account into a pause, downgrade, or "win-back" state - close it.

2. Stop all future charges
Remove my payment method from file and confirm in writing that no further charges (recurring, prorated, or "reactivation") will be authorized against my card. Per the FTC Negative Option Rule and ROSCA (15 U.S.C. § 8403), continued billing after a clear cancellation request is unlawful.

3. Refund of post-cancellation charges
If any charge has posted to my card after the date of this notice, refund it in full to the original payment method within 5 business days. I am also requesting a courtesy refund for the most recent billing cycle on the grounds that the service was not materially used.

4. Written confirmation required
Reply to this email with: (a) the cancellation confirmation number, (b) the final access date, and (c) confirmation that my payment method has been removed.

5. Escalation
If I do not receive written confirmation within 5 business days, I will (i) file a Reg E billing dispute with my card issuer, (ii) submit a complaint to the FTC at reportfraud.ftc.gov, and (iii) file with my state Attorney General's consumer-protection division under applicable UDAP statutes.

Thank you for handling this promptly.

[Your full name]
[Your phone number]

cc: Card issuer fraud / billing-disputes department
The shortcut

Let LeakGuard Pro write the demand letter

The Cancellation Engine generates a pre-formatted demand for Calm - with the exact FTC Negative Option Rule, ROSCA, and state UDAP citations their support team actually responds to. It pre-fills your account details and CCs your card issuer in one tap.

Plug the Calm leak - $4.97/mo

FAQ

What's the difference between Calm and Calm Premium?+

Calm (free) gives you a handful of sample meditations and the daily Calm. Premium ($69.99/yr) unlocks the full library, Sleep Stories, masterclasses, and Calm Kids. Cancellation only stops Premium - your free account stays.

Does Calm have a free trial that auto-converts?+

Yes - 7 days free, then $69.99 charged. You must cancel before day 7 or you're billed for the full year. Set a calendar reminder for day 6.

Can I get a refund for a year I didn't use?+

Through Apple/Google: only if reported within ~60 days, approval rate ~70%. Directly from Calm: case-by-case, usually a prorated credit rather than cash. California Automatic Renewal Law is your strongest legal angle if Calm didn't email a renewal reminder.

Is the Calm 'Lifetime' plan really lifetime?+

Yes - $399.99 one-time gives you lifetime Premium with no recurring charges. There's nothing to cancel. If you bought Lifetime and see a recurring charge, you accidentally also signed up for annual - one of them needs to be refunded.

Will LeakGuard cancel Calm for me?+

For App Store/Play Store sign-ups, no app can cancel for you - Apple/Google require you do it from your own device. LeakGuard Pro shows you the exact deep-link tap-by-tap and handles refund letters for surprise renewals.

Disclaimer: LeakGuard Pro is an automated assistance utility and does not constitute formal financial or legal advice.