How to Cancel Crunchyroll (and Stop the 14-Day Trial Auto-Charge)
Crunchyroll cancellation is web-only - the iOS and Android apps deliberately hide the option. The bigger trap is the 14-day free trial: it converts to a paid Mega Fan subscription on day 15 unless you cancel at least 24 hours before the trial ends. Here's the clean exit.
The 14-day trial silent auto-charge
Crunchyroll's free trial requires a card on file. On day 14 (often at 11:59 PM UTC), the card is charged $7.99 or $14.99 for the first paid month - no email warning is sent before the charge. Cancel at least 24 hours before the trial end date to be safe, and you keep trial access for the full 14 days.
Step-by-step: cancel Crunchyroll
- 1
Sign in at crunchyroll.com on a desktop browser
The mobile app has no cancellation flow. Hover over your profile icon (top-right) and click 'My Account'.
- 2
Click 'Membership Plan' in the left sidebar
This shows your current tier (Fan / Mega Fan / Ultimate Fan), next billing date, and the cancel button. If you see 'Manage on Apple/Google', your subscription is billed by the store - cancel there instead.
- 3
Click 'Cancel Membership' → 'Yes, End Membership'
Crunchyroll first offers a downgrade to Fan ($7.99) instead of cancelling. Click 'No Thanks, Cancel My Membership' - the link is small and grey on purpose.
- 4
Decline the retention offer
Expect '50% off the next 3 months' or 'Pause for 30 days'. Both rebill at full price after the discount/pause window. Click 'Continue Cancellation'.
- 5
Save the email confirmation
Crunchyroll emails a cancellation receipt with your end date. Keep it - if a charge appears after that date, this email is your refund evidence.
If Crunchyroll keeps charging after cancellation
Refund via Crunchyroll help
help.crunchyroll.com → 'Contact Us' → Billing. Reference your cancellation email. Crunchyroll refunds 'cancelled but billed' charges within 7 days if asked within 30 days of the charge.
Chargeback the Sony Pictures Networks charge
Crunchyroll bills appear as 'SONY PICTURES NETWORKS' or 'CRUNCHYROLL LLC' on your statement. Your bank disputes under ROSCA when you have the cancellation email and Crunchyroll refused refund.
Send LeakGuard's Crunchyroll demand letter
Pre-filled with your account email, FTC Negative Option Rule and ROSCA citations, addressed to Crunchyroll Billing with your card issuer CC'd. Resolved in 5–7 business days.
Step-by-step cancellation letter
Copy this and send to Crunchyroll support. Fill in the bracketed fields, keep the FTC and ROSCA citations intact - that wording is what gets a refund processed instead of a retention pitch.
- 1. Replace every
[bracket]with your real info. - 2. Send from the email tied to your Crunchyroll account.
- 3. BCC yourself so you have a timestamped copy for any chargeback.
- 4. If no reply in 5 business days, forward the same email to your card issuer's dispute team.
Subject: Immediate Cancellation Request - Crunchyroll Account Date: June 15, 2026 To: Crunchyroll Billing & Retention Team From: [Your full name] Account email: [email on file] Last 4 of payment card: [XXXX] 1. Notice of cancellation I am writing to terminate my Crunchyroll subscription effective immediately. Treat this email as my written cancellation notice. Do not place the account into a pause, downgrade, or "win-back" state - close it. 2. Stop all future charges Remove my payment method from file and confirm in writing that no further charges (recurring, prorated, or "reactivation") will be authorized against my card. Per the FTC Negative Option Rule and ROSCA (15 U.S.C. § 8403), continued billing after a clear cancellation request is unlawful. 3. Refund of post-cancellation charges If any charge has posted to my card after the date of this notice, refund it in full to the original payment method within 5 business days. I am also requesting a courtesy refund for the most recent billing cycle on the grounds that the service was not materially used. 4. Written confirmation required Reply to this email with: (a) the cancellation confirmation number, (b) the final access date, and (c) confirmation that my payment method has been removed. 5. Escalation If I do not receive written confirmation within 5 business days, I will (i) file a Reg E billing dispute with my card issuer, (ii) submit a complaint to the FTC at reportfraud.ftc.gov, and (iii) file with my state Attorney General's consumer-protection division under applicable UDAP statutes. Thank you for handling this promptly. [Your full name] [Your phone number] cc: Card issuer fraud / billing-disputes department
Let LeakGuard Pro write the demand letter
The Cancellation Engine generates a pre-formatted demand for Crunchyroll - with the exact FTC Negative Option Rule, ROSCA, and state UDAP citations their support team actually responds to. It pre-fills your account details and CCs your card issuer in one tap.
Plug the Crunchyroll leak - $4.97/moFAQ
Does cancelling Crunchyroll delete my watchlist and history?+
No. Watchlist, watch history, and queue are preserved indefinitely. If you resubscribe later, everything is exactly where you left it - including resume positions on partially-watched episodes.
Can I get a refund for an unused month of Crunchyroll?+
Usually yes. Crunchyroll's help center refunds the most recent charge if you ask within 30 days and reference your cancellation date. Use 'I cancelled and was charged for a period I did not use' - that exact phrasing triggers the refund flow.
How do I cancel a Crunchyroll free trial before being charged?+
Go to crunchyroll.com → My Account → Membership Plan → Cancel Membership. You can cancel at any point during the 14-day trial and keep full access until the trial end date. Cancel at least 24 hours before the trial ends to be safe - timezone edge cases have caused charges to people who cancelled on the last day.
Why is Crunchyroll still charging me after I cancelled?+
Three common causes: (1) you subscribed through the iOS or Android app, in which case Apple or Google bills you - cancel in iPhone Settings → Subscriptions or Play Store → Subscriptions, (2) you accepted a 'pause' instead of cancelling, (3) you have a duplicate account on a different email. Check the email address on the charge against your Crunchyroll login.
Does cancelling Crunchyroll cancel my Funimation login?+
Yes - Sony merged Funimation into Crunchyroll in 2024. The Funimation login redirects to Crunchyroll, and your subscription status is shared. Cancelling Crunchyroll ends both.