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Cancellation Guide

How to Cancel Paramount+ (and Spot the Bundle Re-bills)

Paramount+ on its own takes about a minute to cancel. The trap is that Paramount distributes through T-Mobile, Walmart+, Amazon Channels, and Apple - and cancelling at paramountplus.com does nothing for those accounts. Here's the full playbook.

The T-Mobile / Walmart+ bundle trap

Paramount+ comes free with T-Mobile Magenta MAX and Walmart+ memberships - but if you upgrade past 'free' to the With Showtime tier ($11.99), the upgrade is billed by Paramount directly, on top of the bundle. Cancelling the upgrade leaves you on the free tier; cancelling at paramountplus.com doesn't stop the bundle (you have to drop T-Mobile MAX or Walmart+ for that).

Step-by-step: cancel Paramount+

  1. 1

    Sign in at paramountplus.com on a desktop browser

    Click your profile → 'Account'. The 'Subscription & Billing' section shows the biller: Paramount, Apple, Google, Roku, Amazon, T-Mobile, or Walmart.

  2. 2

    If billed by Paramount, click 'Cancel Subscription'

    Other billers: Apple → Settings/Subscriptions, Roku → My Subscriptions, Amazon → Memberships & Subscriptions, T-Mobile → MyT-Mobile app, Walmart → walmart.com/walmart-plus.

  3. 3

    Decline the 'Switch to Essential' downsell

    Paramount pushes the $5.99 ad-supported tier as a 'savings option'. That's still a recurring charge. Click 'Continue to Cancel' instead.

  4. 4

    Decline the 'Pause 2 months' offer

    Pause auto-resumes at full price with no second confirmation. Decline and continue.

  5. 5

    Confirm and save the email receipt

    Paramount emails a cancellation confirmation with your final access date - usually the end of the current billing period. No proration.

If Paramount+ keeps charging after cancellation

Refund via Paramount+ Help Center

help.paramountplus.com → Contact Us → Chat. Paramount refunds the most recent charge in ~50% of first-contact cases. Use the phrase 'unauthorized charge after cancellation' to trigger the supervisor escalation flow.

Chargeback through your bank

Charges appear as 'PARAMOUNT+' or 'CBS INTERACTIVE'. File a Reg E dispute. If the charge is from T-Mobile or Walmart, dispute with them (it'll show on the carrier/retailer bill, not your card).

Send LeakGuard's Paramount+ demand letter

Pre-filled with your account email, the cancellation date, the biller identification, FTC Negative Option Rule, and ROSCA. CCs your card issuer. Refunds typically issue within 5–7 business days.

Step-by-step cancellation letter

Copy this and send to Paramount+ support. Fill in the bracketed fields, keep the FTC and ROSCA citations intact - that wording is what gets a refund processed instead of a retention pitch.

  1. 1. Replace every [bracket] with your real info.
  2. 2. Send from the email tied to your Paramount+ account.
  3. 3. BCC yourself so you have a timestamped copy for any chargeback.
  4. 4. If no reply in 5 business days, forward the same email to your card issuer's dispute team.
Subject: Immediate Cancellation Request - Paramount+ Account

Date: June 15, 2026
To: Paramount+ Billing & Retention Team
From: [Your full name]
Account email: [email on file]
Last 4 of payment card: [XXXX]

1. Notice of cancellation
I am writing to terminate my Paramount+ subscription effective immediately. Treat this email as my written cancellation notice. Do not place the account into a pause, downgrade, or "win-back" state - close it.

2. Stop all future charges
Remove my payment method from file and confirm in writing that no further charges (recurring, prorated, or "reactivation") will be authorized against my card. Per the FTC Negative Option Rule and ROSCA (15 U.S.C. § 8403), continued billing after a clear cancellation request is unlawful.

3. Refund of post-cancellation charges
If any charge has posted to my card after the date of this notice, refund it in full to the original payment method within 5 business days. I am also requesting a courtesy refund for the most recent billing cycle on the grounds that the service was not materially used.

4. Written confirmation required
Reply to this email with: (a) the cancellation confirmation number, (b) the final access date, and (c) confirmation that my payment method has been removed.

5. Escalation
If I do not receive written confirmation within 5 business days, I will (i) file a Reg E billing dispute with my card issuer, (ii) submit a complaint to the FTC at reportfraud.ftc.gov, and (iii) file with my state Attorney General's consumer-protection division under applicable UDAP statutes.

Thank you for handling this promptly.

[Your full name]
[Your phone number]

cc: Card issuer fraud / billing-disputes department
The shortcut

Let LeakGuard Pro write the demand letter

The Cancellation Engine generates a pre-formatted demand for Paramount+ - with the exact FTC Negative Option Rule, ROSCA, and state UDAP citations their support team actually responds to. It pre-fills your account details and CCs your card issuer in one tap.

Plug the Paramount+ leak - $4.97/mo

FAQ

How do I know if Paramount+ is billed by T-Mobile or Walmart+?+

T-Mobile customers: open the T-Mobile app → Account → Add-ons. If 'Paramount+ Essential' is listed, T-Mobile is the biller for the free tier. Walmart+ customers: walmart.com/walmart-plus shows Paramount+ Essential as a perk. Any UPGRADE you made to With Showtime is billed by Paramount directly on top of the bundle.

Will I lose Showtime if I cancel Paramount+ With Showtime?+

Yes - the standalone Showtime streaming service was merged into Paramount+ With Showtime in 2023. Cancelling drops both. The standalone Showtime app was shut down; there's no longer a Showtime-only subscription option.

Why is Paramount+ still charging me after I 'cancelled' in the Roku app?+

Roku-billed subscriptions can only be cancelled inside My Subscriptions on the Roku account site (my.roku.com) - the cancel button in the Paramount+ Roku channel UI sometimes fails silently. Confirm via your Roku email receipt within 24 hours; if no receipt, it didn't actually cancel.

Can I get a partial refund for unused Paramount+ time?+

Officially no - Paramount's terms exclude prorated refunds. But chat agents approve the most recent charge in ~50% of cases if you ask within 14 days. After 14 days, refunds require a chargeback or demand letter.

Will LeakGuard cancel Paramount+ for me?+

LeakGuard Pro's Cancellation Engine drafts a one-tap demand letter for the case where Paramount (or a bundle biller) charged you after cancellation. For a clean direct cancellation, the paramountplus.com flow is faster; the engine is built for the dispute case.

Disclaimer: LeakGuard Pro is an automated assistance utility and does not constitute formal financial or legal advice.