How to Cancel Walmart+ (and Stop the Paramount+ Re-bill)

Step-by-step: cancel Walmart+

1. 1

   Open the Walmart app → tap Account (bottom-right)

   On web: walmart.com → Account → Walmart+. Both surfaces work; the app cancel flow is one tap shorter.

2. 2

   Tap 'Walmart+' → 'Manage Membership'

   If your Walmart+ came free with a credit card (Walmart Rewards Mastercard / Capital One Walmart Mastercard), the membership is provided by the card - you'd need to close the card to cancel the membership.

3. 3

   Tap 'Cancel Walmart+' → confirm

   Decline the 'Switch to monthly' downsell (just delays the cancel and costs more total) and 'Pause for 1 month' (auto-resumes at full price).

4. 4

   For annual plans, request a prorated refund

   Default cancel keeps access until renewal date with NO refund. To recover unused months, tap 'Help' → 'Walmart+ membership' → 'Refund request'. Approval rate is ~55% when asked within 30 days of the most recent annual charge.

5. 5

   Cancel Paramount+ Essential separately if you don't want it

   Paramount+ Essential is FREE with Walmart+ but the account is owned by Paramount, not Walmart. Cancelling Walmart+ removes the free tier - but if you UPGRADED to Paramount+ With Showtime ($11.99/mo), that upgrade is billed by Paramount and survives Walmart+ cancellation. Cancel at paramountplus.com to stop it.

If Walmart keeps charging after cancellation

Copy this and send to Walmart+ support. Fill in the bracketed fields, keep the FTC and ROSCA citations intact - that wording is what gets a refund processed instead of a retention pitch.

1. 1. Replace every [bracket] with your real info.
2. 2. Send from the email tied to your Walmart+ account.
3. 3. BCC yourself so you have a timestamped copy for any chargeback.
4. 4. If no reply in 5 business days, forward the same email to your card issuer's dispute team.

Subject: Immediate Cancellation Request - Walmart+ Account

Date: June 15, 2026
To: Walmart+ Billing & Retention Team
From: [Your full name]
Account email: [email on file]
Last 4 of payment card: [XXXX]

1. Notice of cancellation
I am writing to terminate my Walmart+ subscription effective immediately. Treat this email as my written cancellation notice. Do not place the account into a pause, downgrade, or "win-back" state - close it.

2. Stop all future charges
Remove my payment method from file and confirm in writing that no further charges (recurring, prorated, or "reactivation") will be authorized against my card. Per the FTC Negative Option Rule and ROSCA (15 U.S.C. § 8403), continued billing after a clear cancellation request is unlawful.

3. Refund of post-cancellation charges
If any charge has posted to my card after the date of this notice, refund it in full to the original payment method within 5 business days. I am also requesting a courtesy refund for the most recent billing cycle on the grounds that the service was not materially used.

4. Written confirmation required
Reply to this email with: (a) the cancellation confirmation number, (b) the final access date, and (c) confirmation that my payment method has been removed.

5. Escalation
If I do not receive written confirmation within 5 business days, I will (i) file a Reg E billing dispute with my card issuer, (ii) submit a complaint to the FTC at reportfraud.ftc.gov, and (iii) file with my state Attorney General's consumer-protection division under applicable UDAP statutes.

Thank you for handling this promptly.

[Your full name]
[Your phone number]

cc: Card issuer fraud / billing-disputes department

FAQ